Jen came to us via recommendations from a couple of previous clients of hers who we knew. We already had a general idea of what we wanted done to improve our ensuite bathroom and main bathroom. Jen took those ideas, improved on them and made them work … and look great! She provided drawings of three variations of the general idea from which we could choose. She found us contractors and suppliers and did most of the running around and negotiating for us – presenting us with choices for all of the various components. We had previously managed a couple of renovation projects ourselves, so we had an idea of the work and running around involved. Jen just took care of it for us! It made the whole project far less stressful and time-consuming for us. Along the way she dealt with the inevitable problems and issues that arise, making extra trips when needed to keep things moving and on schedule. She was always cheerful and very pleasant to work with and went beyond our expectations. We have already recommended her to friends and will do so again when the chance arises.